Qualification Standard

Authorising body: Ministry of Transport
Group of fields: Transport and Communication
Occupation: Transport Quality Controller
Validity of standard: from 29/4/2019
Qualification level: 4

Qualification Standard

Vocational competence Level

Providing information about bus and train services

3

Handling claims and complaints about transport in personal road, train and city public transport

4

Comprehension of legal and other regulations concerning transport management of personal road, train and city public transport

4

Keeping appropriate documentation in the area of transport revision

4

Management and methodical directing of following all transport and operational technical regulations

4

Control of fulfilling quality standards and transport safety

4

Control of passengers of fulfilment of agreement for public services in relation to passenger transport

4

Following entities have contributed

The qualification standard was prepared by the Sector Council for transportation, logistics and post and delivery services. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work group have contributed:

České dráhy, a.s.

Dopravní vzdělávací institut, a.s.

Správa železniční dopravní cesty, státní organizace

ČD Cargo, a.s.