Qualification Standard

Authorising body: Ministry of Labour and Social Affairs
Group of fields: Economics and Administration
Validity of standard: from 26/7/2016
Qualification level: 3

Qualification Standard

Vocational competence Level

Keeping administrative documentation in an organization unit


Keeping requested agenda (attendance sheets, receipts records, issued documents records, coupons etc.)


Operating office machines (printers, faxes, scanners, copying machines, video telephones)


Communicating with clients and customers


Following entities have contributed

The qualification standard was prepared by the Sector Council for Management and Administration. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.


Entities represented in the following work group have contributed:

Kooperativa pojišťovna, a. s., Vienna Insurance Group

1. VOX, a. s.

Klub personalistů ČR, z. s.

Nezávislý konzultant