Qualification Standard

Authorising body: Ministry of Industry and Trade
Group of fields: Electrical Engineering, Telecommunication and IT
Validity of standard: from 29/4/2019
Qualification level: 3

Qualification Standard

Vocational competence Level

Knowledge and comprehension of documents to the mobile communication devices

3

Detecting failures and proposing service solutions for mobile communications devices

3

Assessment of a service request claim with respect to mobile communications devices under the complaint procedure

3

Assessment of total cost of mobile communications devices service

3

Establishment of a workplace according to OHS, fire protection and electrostatic discharge protection

3

Preparation of mobile communications devices for an installation of an appropriate software

3

Testing, check and bringing mobile communications devices into the operation

3

Performance of preventive service of mobile communications devices

3

Measurement and testing of mobile communications devices, drawing up a record of measurement results including evaluation parameters

3

Removing defects on mobile communications devices

3

Following entities have contributed

The qualification standard was prepared by the Sector Council for information technologies and electronic communications. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work group have contributed:

BRITEX-CZ, s. r. o.

MOBIL POHOTOVOST GSM, s. r. o.

Microsoft, a. s.

ICT Unie