Qualification Standard
| Authorising body: | Ministry of Regional Development |
|---|---|
| Group of fields: | Gastronomy, Hospitality and Tourism |
| Occupation: | Waiter/Waitress |
| Validity of standard: | From 30/1/2024 |
| Qualification level: | 3 |
Qualification Standard
| Vocational competence | Level |
|---|---|
Knowledge of basic methods of food and beverage service styles and types of events |
3 |
Compiling a menu in the sales centre of a catering establishment |
3 |
Attending to guests and providing assistance in selecting items from the food and beverage menu |
3 |
Handling of guests’ orders in the sales centre of a catering establishment |
3 |
Characteristics and preparation of beverages |
3 |
Simple serving of food and beverages |
3 |
Complex serving of food and beverages |
3 |
Accepting cash or card payments and/or contactless payments from guests |
3 |
Making mixed drinks in the sales centre of a catering establishment |
3 |
Operation of beverage tap equipment |
3 |
Organising work in a catering operation and at catering events |
3 |
Table setting and selecting catering decoration items |
3 |
Storage of raw food materials and beverages in the sales centre of a catering establishment, and preparation of documents |
3 |
Operation of equipment in the sales centre of a catering establishment |
3 |
Performing hygiene and sanitation activities in the sales centre of a catering establishment, adherence to safety standards and rules of food safety |
3 |
Ensuring safety of guests in the sales centre of a catering establishment, compliance with the principles of the Occupational Safety & Health, and keeping the fire protection regulations |
3 |
Following entities have contributed
The qualification standard was prepared by the Sector Council for hospitality, gastronomy and tourism. It has been established and licensed by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.
Entities represented in the following work group have contributed:
Česká barmanská asociace, z. s., Brno
Miroslav Černík, Rezidence velvyslance USA, Praha
Česká barmanská asociace - obchodní s. r. o., Brno
Livecoffee, s. r. o., Brno
Střední škola Brno, Charbulova, příspěvková organizace, Brno