Qualification Standard

Authorising body: Ministry of Industry and Trade
Group of fields: Transport and Communication
Occupation: Postal service worker III
Validity of standard: from 29/11/2016
Qualification level: 4

Qualification Standard

Vocational competence Level

Knowledge and comprehension of operational regulations and postal conditions

3

Processing operating documents

3

Checking postal receipts

4

Handling complaints of post office customers

4

Preparing consignments for delivery

3

Processing applications for redirection, extension of storage deadlines, repeated deliveries

4

Handling enquiries of courts, tax authorities and bailiffs

4

Accounting for postal items with postal workers

4

Processing filed postal items

3

Following entities have contributed

The qualification standard was prepared by the Sector Council for transportation, logistics and post and delivery services. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work group have contributed:

Česká pošta, s. p.

Střední odborná škola logistických služeb, Praha