Qualification Standard

Autorizující orgán: Ministry of Industry and Trade
Skupina oborů: Business
Povolání: Sales clerk
Platnost standardu: From 14/1/2020
Kvalifikační úroveň: 4

Kvalifikační standard

Název odborné způsobilosti Úroveň

Creating offers for customers and ensuring orders while considering supported psychology of the sale


Using techniques and processes of business negotiation when purchasing the goods and materials


Processing and preparing regular materials for customer satisfaction when managing customer service activities


Keeping administrative agenda in the sales department of the business operational unit


Evaluating and analysing the business activity of selling goods and materials from stock to the end customer according to the requested criteria


Na tvorbě standardu se podíleli

The qualification standard was prepared by the Sector Council for trade and marketing. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.


Entities represented in the following work group have contributed:

Distribuční centrum BRNĚNKA, spol. s r. o.

Maloobchodní síť Brněnka, spol s r. o.

PRAMEN - BRNĚNKA, spol. s r. o.

Marta Surmanová