|Ministry of Industry and Trade
|Group of fields:
|Validity of standard:
Creating offers for customers and ensuring orders while considering supported psychology of the sale
Using techniques and processes of business negotiation when purchasing the goods and materials
Processing and preparing regular materials for customer satisfaction when managing customer service activities
Keeping administrative agenda in the sales department of the business operational unit
Evaluating and analysing the business activity of selling goods and materials from stock to the end customer according to the requested criteria
Following entities have contributed
The qualification standard was prepared by the Sector Council for trade and marketing. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.
Entities represented in the following work group have contributed:
Distribuční centrum BRNĚNKA, spol. s r. o.
Maloobchodní síť Brněnka, spol s r. o.
PRAMEN - BRNĚNKA, spol. s r. o.