Qualification Standard

Authorising body: Ministry of Industry and Trade
Group of fields: Business
Occupation: Sales clerk
Validity of standard: from 14/1/2020
Qualification level: 4

Qualification Standard

Vocational competence Level

Creating offers for customers and ensuring orders while considering supported psychology of the sale

4

Using techniques and processes of business negotiation when purchasing the goods and materials

4

Processing and preparing regular materials for customer satisfaction when managing customer service activities

4

Keeping administrative agenda in the sales department of the business operational unit

4

Evaluating and analysing the business activity of selling goods and materials from stock to the end customer according to the requested criteria

4

Following entities have contributed

The qualification standard was prepared by the Sector Council for trade and marketing. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work group have contributed:

Distribuční centrum BRNĚNKA, spol. s r. o.

Maloobchodní síť Brněnka, spol s r. o.

PRAMEN - BRNĚNKA, spol. s r. o.

Marta Surmanová