Qualification Standard

Authorising body: Ministry of Industry and Trade
Group of fields: Business
Occupation: Retail specialist, Sales manager
Validity of standard: from 29/6/2015
Qualification level: 4

Qualification Standard

Vocational competence Level

Management of operation in a trading and operating unit and of human resources

4

Pricing and account of sales according to internal regulations

4

Preparation of orders by the suppliers’ offer and status of stock in shop and store

4

Conversion of prices of goods and services to a foreign currency for payments at cash registers

3

Filling in sales documentation, such as warranty cards, sales receipts and preparation of related documents in a retail unit

3

Stocktaking in a trading and operating unit

3

Offer of a variety of goods along with professional advice

3

Executing goods deliveries from stores to customers, incl. organization of transport and negotiating delivery dates

4

Accepting cash and noncash payments and operation of a cash register

3

Set-up and arrangement of goods in a trading and operating unit and shop windows

3

Receipt, purchase, storing of goods, goods care and handling of stock in a trading and operating unit

3

Operation of a cash register and cash register systems

3

Keeping administrative documents in a trading and operating unit

4

Handling the goods and observing HACCP principles

4

Dealing with customers, business partners and inspecting authorities in accordance with applicable legislation

3

Knowledge of legislation in the field of trade

4

Following entities have contributed

The qualification standard was prepared by the Sector Council for trade and marketing. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Following entities represented in the work group have contributed:

Coop Jednota

Coop Škola hotelnictví a gastronomie

Výroba, obchod a služby neuvedené v přílohách 1 až 3 živnostenského zákona

ČSOB

Svaz obchodu a cestovního ruchu