Qualification Standard

Authorising body: Ministry of Regional Development
Group of fields: Gastronomy, Hospitality and Tourism
Occupation: Waiter, waitress
Validity of standard: from 22/11/2011
Qualification level: 3

Qualification Standard

Vocational competence Level

Calculation of revenues

3

Attending to guests, providing assistance with selection of items from the menu

3

Handling of guests’ orders

3

Creation of a menu and sequence of refreshments

3

Depositing of payments from guests

3

Preparation and serving of beverages

3

Treatment and storage of beverages

3

Handling of inventory

2

Storage of food products

3

Differentiation of basic methods of service and events

3

Preparation and decorating of tables and spaces

3

Simple serving of refreshments and beverages

3

Operation of equipment in a residential centre

3

Operation of beverage tap equipment

3

Complex serving of refreshments and beverages

3

Production of mixed beverages

3

Ensuring safety of guests, occupational safety and fire safety

3

Organisation of work in operation and during gastronomic events

3

Performance of hygienic and sanitation activities in food operations and compliance with hygienic guidelines

3

Following entities have contributed

The qualification standard was prepared by the Sector Council for hospitality, gastronomy and tourism. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work group have contributed:

The Association of Hotels and Restaurants