Qualification Standard

Authorising body: Ministry of Industry and Trade
Group of fields: Business
Occupation: Sales representative
Validity of standard: from 14/1/2020
Qualification level: 4

Qualification Standard

Vocational competence Level

Providing advice and information on qualities and the way of use of the goods for sale to the business partners, including presentation, if any, of the goods or products offered

4

Negotiating and concluding orders and business contracts with business partners

4

Negotiating customers’ requirements within the customer service

4

Selling or purchasing goods or products according to the employer’s requirements

4

Preparing and processing any background materials for complaints made by the business partners

4

Keeping requested records within the commercial intercourse with the business partners

4

Processing and preparing documents on customer satisfaction

4

Processing proposals to achieve higher effectiveness of the supply activity, including proposing of new business partners

4

Following entities have contributed

The qualification standard was prepared by the Sector Council for trade and marketing. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work group have contributed:

Distribuční centrum BRNĚNKA, spol. s r. o.

Maloobchodní síť Brněnka, spol. s r. o.

PRAMEN - BRNĚNKA, spol. s r. o.

Marta Surmanová